Pinnacle Tournaments users may request deletion of their account and associated personal data at any time.
How to request deletion
- Email support@300technology.com from the email address associated with your account.
- Use the subject “Pinnacle Tournaments Account Deletion Request.”
- We may ask you to verify account ownership before completing the request.
You can also complete this process from Membership → Delete my data inside the app.
What will be deleted
After verification, we will delete or de-identify the account profile, authentication account, profile image, and other personal data associated with the account. We will also request deletion from service providers where applicable.
What may be retained
We may retain limited records when reasonably necessary for legal, accounting, security, fraud-prevention, dispute-resolution, or regulatory obligations. Tournament rosters, operational records, and published results may be retained to preserve the integrity and history of completed tournaments; personal identifiers will be removed or de-identified where feasible unless retaining them is necessary for one of these purposes.
Timing and subscriptions
We aim to complete verified emailed requests within 30 days. We will tell you if a lawful retention requirement applies or additional time is required. In-app deletion deactivates the account immediately. If the account has an active subscription, future renewals will be stopped as part of deletion. Account deletion does not create a refund or credit for the unused remainder of a trial or paid billing period, except where required by law.
Questions
Contact support@300technology.com with any questions about account deletion.