Need help with Pinnacle Tournaments? Email support@300technology.com. We respond to support requests within 24 hours.
Password reset
Go to the Pinnacle login page and select Forgot Password next to the Log In button. Pinnacle will send a password-reset email to the address associated with your account.
If the email does not arrive, check your spam or junk folder before contacting support.
Billing questions
Stripe securely handles Pinnacle subscription billing, payment methods, invoices, and recurring charges. Pinnacle does not store your card details. Review the subscription, trial, renewal, cancellation, and refund terms for complete details.
For a billing question or concern, email support@300technology.com.
Cancel a subscription
Sign in to the Pinnacle web application, open Membership, and select Manage Subscription. Stripe's secure customer portal will let you cancel future renewals.
Cancellation takes effect at the end of the current paid billing period. See the subscription terms for the cancellation and refund policy.
Delete an account
To permanently delete your login and associated personal data, follow the Pinnacle Tournaments Account Deletion instructions. Account deletion is different from canceling a subscription.
Contact us
Email support@300technology.com and include a brief description of the issue. Never send your password, full payment-card number, or other sensitive credentials.